Ordering Terms and Payment Options for Tdk Solutions Limited

Ordering Terms:

  1. Product Availability: All products listed on our website are subject to availability. In the rare event that an item is out of stock, we will notify you and provide alternative options if possible.
  2. Product Information: We strive to provide accurate and detailed information about our products. However, please note that product descriptions, specifications, and prices are subject to change without prior notice.
  3. Order Placement: To place an order, simply browse our online store, select the desired products, and add them to your shopping cart. Review your order carefully before proceeding to the checkout page. You can also place orders via Chat and Call using the contact details on the website. Additionally, we also  offer free Site Surveys and Free quotes
  4. Account Creation: For a seamless shopping experience, we recommend creating an account on our website. This will allow you to track your orders, access your order history, and save your shipping and billing information for future purchases.
  5. Order Confirmation: After placing your order, you will receive an order confirmation via email. This email will include your order details, payment information, and an order number for reference.
  6. Order Cancellation: If you need to cancel or modify your order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but please note that orders already processed or shipped cannot be canceled.
  7. Shipping and Delivery: We offer reliable shipping services to deliver your order to your desired location. Shipping costs and estimated delivery times will be calculated during the checkout process based on your selected shipping method and destination.

Payment Options:

  1. Bank Transfer: If you prefer to pay via bank transfer, please contact our customer support for further instructions. Your order will be processed once the payment is confirmed.
  2. Mobile Payments: We support popular mobile payment platforms such as Apple Pay and Google Pay. Use these options during checkout for a convenient and secure payment experience.
  3. Cash on Delivery (COD): Currently, we do not offer cash on delivery outside Nairobi as a payment option. All orders must be paid for online before shipment.
Please note that all payments are processed in the currency specified on our website. Ensure that your selected payment method is compatible with this currency.If you have any questions or need further assistance regarding ordering or payment, feel free to reach out to our customer support team. We’re here to help!